Privacy Policy
Last updated: August 19, 2026
What we collect
- Inquiry details — your name, email, and what you write to us, sent via our inquiry form (relayed by FormSubmit.co) or by email to our studio inbox.
- Project materials — the photos, video clips, and voice recordings you choose to share for a commissioned film.
Optional website analytics
Google Analytics 4 is loaded only after you choose “Allow analytics.” Before that choice, no Google Analytics script is requested. If enabled, we measure page views and a small set of interactions: family or professional entry clicks, language changes, email clicks, and inquiry-form start or submit events. We do not send form contents, names, email addresses, memorial details, or project materials to analytics.
Your choice is stored in your browser under voice_legacy_analytics_consent. We do not use advertising pixels or ad-personalization storage. You can at any time.
How project materials are handled
- Voice processing runs on local machines in our studio; materials are never used to train third-party AI models.
- Editors working on your film do so under confidentiality and deletion obligations.
- Within 30 days of delivery, source materials and any voice model are deleted and we confirm the deletion in writing — unless you ask us to archive them.
- Any close family member may request earlier deletion at any time, no reason needed: [email protected].
Who else touches your data
- Cloudflare — hosts this website and routes our email.
- FormSubmit.co — relays inquiry-form submissions to our inbox.
- PayPal — processes payments; we never see your card details.
- Google Analytics — receives limited site-usage events only after you allow analytics.
We never sell or share your information with anyone else, and we never use a family's materials for marketing without separate written permission.
Contact
Questions or deletion requests: [email protected]. See also our Consent & Ethics policy and Terms of Service.